Managed freight operations

Your freight is booked.Who’s managing everything around it?

Keep your existing freight providers. Bring us in to handle the coordination, chasing and checks that take up your team’s time—with practical logistics experience and organised shipment information.

Across your freight providersDefined monthly scopeHands-on logistics support

Who it helps

More support where you need it.

Owner-managed businesses

Take the day-to-day logistics work off your desk. We coordinate the agreed work, keep information organised and follow issues through so you can focus on running the business.

Small logistics teams

Add experienced support across forwarders, suppliers and brokers. We help your team handle recurring administration, maintain oversight and act when something changes.

What we take on

Agree the work. Know who owns it.

We build the service around your shipment flow. Your agreed scope can include:

Shipment coordination

Supplier follow-ups, milestone checks and liaison with forwarders, brokers and delivery sites. Outstanding actions have an owner and issues are escalated within the agreed service hours.

Document readiness

Check that the agreed documents and information are available before shipping. Flag missing details or inconsistencies and coordinate their resolution with the relevant parties.

Cost checks

Compare freight invoices with agreed quotations, identify differences and follow up unexplained charges. Review selected lanes and recurring costs when included in your scope.

Shared oversight and reporting

Maintain a consolidated shipment and action dashboard, provide a weekly exceptions update and review costs, recurring problems and improvements with you each month.

Useful visibility

Know what needs attention.

Your dashboard brings together the shipment records and documents within our agreed scope, including movements handled by other providers where the information is available. Updates come from the people and systems involved in your operation.

Shipment information

References, providers, routes, current status, key dates and linked documents—kept together so your team can find what it needs.

Actions and exceptions

What changed, what needs resolving and who is following up. Visibility supports the work we do to keep your operation moving.

How we start

A practical first step.

01 / Discuss

Understand the workload.

Talk through your shipments, providers and the work taking up your time.

02 / Review

Find the useful changes.

Where needed, agree a paid review of a defined sample of costs, documents and processes.

03 / Pilot

Test an agreed scope.

Run a 30-day paid pilot around one shipment flow or recurring operational problem.

04 / Continue

Measure and refine.

Review time released, issues identified and delivery effort before agreeing ongoing support.

A monthly fee based on the work involved.

We agree the responsibilities, shipment allowance, complexity, service hours and reporting before starting. Setup and additional work are quoted clearly. Freight, declarations, storage and third-party charges are separate unless expressly included.

Supporting services

Practical help around the shipment.

Customs support

Document coordination, broker liaison and help with clearance queries. Declarations and specialist customs work are separately scoped and priced.

Compliance support

Reviews of agreed import and export processes, document requirements and records, with specialist advice arranged where needed.

Capacity planning

Plan demand, review booking lead times and arrange alternatives. Any committed space depends on the supplier agreement and confirmed booking conditions.

Storage and consolidation

Arrange overflow or short-term storage, handling and consolidation to suit your shipment. Availability and charges are confirmed separately.

Common questions

Clear before you commit.

Do we have to change our forwarder?

No. We can work alongside your existing providers and agree which parts of the coordination and administration we take on. Freight booking through Logistically is available where it suits you.

Is there a minimum shipment volume?

We assess recurring workload and complexity rather than using a single shipment minimum. The monthly fee has an agreed shipment allowance. For occasional movements, our standard freight service or a one-off review may be a better fit.

What if we only need a freight quote?

Book freight with Logistically on a shipment-by-shipment basis, with normal coordination and basic dashboard access for your Logistically shipments included. There is no monthly subscription for standard freight.

Request a freight quote

How do you use AI?

AI and automation can help organise information, extract document details and prepare updates. Experienced people check consequential details, follow up issues and make the operational decisions.

Let’s talk about your operation

What would you like
off your team’s desk?

Start with a free 15-minute conversation. We’ll identify where support could help and agree a suitable next step.

Discuss logistics support